At GenVocals, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services (collectively, the “Service”).
By accessing or using GenVocals, you agree to the practices described in this Privacy Policy.
1. About GenVocals
GenVocals is an online platform that provides AI-powered text-to-speech conversion services, allowing users to convert written text into audio voice output.
Website: https://www.genvocals.com
2. Information We Collect
We collect only the information necessary to provide and improve our services.
a) Information You Provide
- Name (if provided)
- Email address
- Account login details
- Billing information (processed securely via third-party providers)
- Text content submitted for text-to-speech conversion
- Support messages or feedback
b) Automatically Collected Information
- IP address
- Browser type and device information
- Usage data (pages visited, features used)
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and operate the GenVocals service
- Process text-to-speech conversions
- Manage accounts and subscriptions
- Respond to support requests
- Improve platform performance and features
- Communicate service-related updates
- Prevent fraud, abuse, or unauthorized access
We do not sell your personal data.
4. Text Content & AI Processing
- Text you submit is processed solely to generate speech output
- GenVocals does not claim ownership of your text content
- Submitted text is not used to train public AI models without user consent
- Generated audio output is delivered to the user and may be deleted based on system retention policies
5. Payments & Third-Party Services
GenVocals uses trusted third-party services for:
- Payment processing (e.g., Stripe)
- Hosting and infrastructure
- Analytics and performance monitoring
- Email communication
These providers only access information necessary to perform their services and are required to protect your data.
6. Cookies & Tracking Technologies
We use cookies to:
- Maintain user sessions
- Improve website functionality
- Analyze traffic and usage patterns
You can control or disable cookies through your browser settings.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Text and audio data may be periodically deleted for system optimization and security.
8. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted connections
- Restricted access to sensitive data
However, no online service can guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise these rights, contact us at support@genvocals.com.
10. Children’s Privacy
GenVocals is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
11. International Users
If you access GenVocals from outside India, your data may be transferred to and processed in countries where our servers or service providers are located.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the Service after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or data handling practices, please contact us:
📧 Email: support@genvocals.com
🌐 Website: https://www.genvocals.com